Casino Personnel Manager (CPM)

CPM is a complete employee management solution for the Table Games Department.  It includes not only tools for schedules, roadmaps, and sign-in sheets creation, but also allows you to monitor employee performance and attendance.  CPM also tracks the scheduling expenses of your department.  It generates a variety of reports that can help you analyze and optimize the department’s scheduling.

CPM’s main modules are:

Employee Manager – This module controls the employee database.  You can use it to view the employee information or add or delete an employee.  An employee record is a complex structure that includes everything from address, phone number, and e-mail, to game skills and days off.

Attendance – This module will assist you with tracking attendance.  Here, you will log all the attendance violations and will be able to print reports with the attendance history of each employee.

Performance Log – This module allows you to keep track of employee performance.  You can use it to log every coaching session.  You can also print reports with the history of each employee.  This is a great tool when the time comes for the annual performance evaluations.

Schedules – Even though the complexity of the scheduling process requires constant interaction with the other modules, Scheduling is without a doubt the heart of CPM.  Use it to create new or work on previously saved schedules. This module has several sub-modules: Roadmaps, Sign-in Sheets, Requirements, etc. They all work together to achieve the final goal: creating an efficient schedule and roadmaps.

CPM uses templates to organize the schedule and roadmap data.  There are 7 preset templates, one for each day of the week, but you can add your own templates that can represent different occasions like New Year, Christmas, or any other event that does not fit into the preset templates.  For every template you specify the amount of employees you need on each shift and start time. When working on a schedule, you can set a different template for each weekday and then run the requirements report to check the start time assignments you have made against the requirements you have set for this template.

For each template and shift you can organize the casino tables in the way you want them to appear on the roadmap.  When opening a roadmap, CPM checks the templates you have assigned to this day and uses the configuration for the current shift.  This feature gives you a great deal of flexibility, allowing you to create roadmaps for different days and shifts with just a press of a button.

CPM includes many other tools and utilities to help you with your everyday tasks.  For more information download the Power Point presentation from the Downloads page.